Welcome to the CoC Foundation Menu Training Series!

OVERVIEW

This training series is composed of a menu of lessons in a series covering topics as part of the onboarding process to support you in your organization's role.

All course development was a peer-led effort; a team of subject matter experts created this training to address the need for onboarding new employees on these essential topics.

This training is for onboarding or acting as a refresher to introduce new or current staff to key concepts, develop or refine skills.

All lessons are self-paced, which means participants can take the time they need and set their schedule instead of working within a developed structure for them; this means no set time and a deadline to complete course materials so that you can access the materials at any time.

ABOUT THIS MODULE: CoC Foundation Training Series: Practical Strategies for the Trauma-Informed Care Case Manager

Presenter: Mallory Price is a Licensed Clinical Social Worker in a Private Practice in downtown Chicago where she specializes in providing trauma-informed and client-centered therapy to individuals and families. She primarily works with survivors of complex trauma, the LGBTQ+ community, the HIV/AIDs community, and individuals with mood and personality disorders. Mallory has over ten years of experience in social service agencies providing intensive clinical services to homeless and unstable housing individuals. Before starting her practice, she was the Director of Residential Housing and Quality Improvement at Chicago House and Social Service Agency. While at Chicago House, she oversaw the implementation of trauma-informed care and harm reduction practices and policies in the residential programs and was instrumental in leading the agency's COA accreditation process. Mallory holds a master's degree in Social Work from the University of Chicago. She was a Point Foundation Scholar and a bachelor's degree in Social Work from Saint Mary's College-Notre Dame.

Upon completion of this training module, participants will be able to:

• Provide a brief review of Trauma
• Provide a framework for the case manager's understanding of Trauma-Informed Care in case management
• Expand understanding of Trauma-informed strategies to use during outreach, intake, Assessment, Housing Process, Long-term engagement and monitoring, and termination in Housing First Programs of the case management relationship

Upon Completion: A completion certificate can be viewed by selecting "My certifications" from the list to download. Please consider downloading as a PDF.

Total Time to Complete Module: 1 hour and 30 minutes